Very passionate about IT and digital transformation and their impact on enterprise ecosystems, I have acquired both technical and managerial skills throughout my career, thanks to the various experiences and projects I have carried out across the different stages of the digital solutions lifecycle (Planning, Requirements Gathering & Analysis, Design, Implementation, Testing, Deployment, and Maintenance).

Currently working as a B2B Digital Support Manager for RUBIX GROUP, the largest B2B European leader in MRO and industrial supply & distribution (operating in 24 countries, with 20 eCommerce webshops and Punchout systems, more than 600 branches, 700 million page visits in 2024, 5 million enriched PIM products, and around £3.5 billion in turnover, with a digital penetration rate of 30%).

Always eager to learn new things and take on new challenges.

2017 - 2025
DECADE - SAP Commerce Project Consultant


SAP Commerce Change Manager
2023-2024
RUBIX GROUP

• Manage transition from Hybris 5.2 to SAP Commerce 2205 from a functional perspective.
• Perform training to e-business teams to facilitate SAP Commerce adoption.
• Provide key support during Go Live phase to ensure a smooth landing.


B2B Digital Support Manager
2020-2025
RUBIX GROUP

• Ensure the B2B digital support activities of 7 countries of the group.
• Perform the ecommerce plateform health monitoring.
• Resolve B2B customers urgent live issues and complaints.
• Assume the role of Key contact between e-business and technical teams.
• Maintain the RUN backlog and set priorities in concertation with business teams.

Ecommerce Business Analyst / PO
2017-2020
RUBIX GROUP

• Assist business teams to define their needs concisely.
• Perform upstream close discussions and meetings with business teams.
• Specify business demands and elaborate new features descriptions and global functional design.
• Work closely with technical teams following an agile framework in order to set optimal technical solutions.
• Follow-up and share the progress of the new features implementation with business teams according to the initial milestones planning.
• Ensure new features go-live and smooth landing by onboarding business teams.

Automation Leader of non regression tests (NRTs)
2018-2020
RUBIX GROUP

• Define the architecture of test framework to support multi-webshops compatibility aspects.
• Automation of Non Regression Tests (NRTs) to allow the CI/CD.
• Support dev teams and share good practices to maintain the solution and guanrantee scalability.
• Participate in the dockerisation phase with the devops team to allow cloud remote tests executions and scheduling.

Tech stack & tools
SAP Commerce Cloud
React JS
Eclipse
VisualstudioCode
Redux
Mirakl
Node NPM
MySql
AWS Servers + S3
Swagger
Postman
Jenkins
Katalon
Selenium
Jmeter
Google Analytics
Kameleoon
Hotjar
Datalake
Newrelic
Datadom
Ingenico
Zendesk
Apache Nginx
IAdvize
draw io
SAGEX
MSDynamics
K8
Wise
Gesfi
Figma
Phrase
Tomcat
Talend
Testrail
2015 - 2017
DECLIC IT - Delivery & Release Manager


• Participate in pre-sales phasis with potential propspects.
• Manage the cross-projects delivery planning and share with end customers.
• Comunicate with stakeholders and ensure all projects requirements are met.
• Lead the scrum team based on the agile methodology and scrum practices.
• Support the scrum team members transversally to perform their duties (PO/SM/DEV).
• Assist and coach technical team to reach self-organization and autonomy.
• Plan REX sessions with customers and get feedback in order to set kaizen action plan.

Tech stack & tools
LAMP
Wordpress
Woocommerce
Joomla
GIT Jenkins
Docker
Trello
Mantis
Redmine
Bugzilla
testlink
PowerShell
2012 - 2014
AERO CARE - Technical Lead


• Manage the technical aspects linked to the company framework.
• Ensure the compliance of used technical tools/solutions for aircrafts airworthiness management.
• Lead the development of specific solutions for aircrafts maintenance in accordance with the international requirements.
• Design technical solutions with dev teams and set global architecture.
• test and validate new increments and manage new releases.

Tech stack & tools
VStudio
ASP.NET
C#
MVC3
Telerik Reporting
Firebug
SQL Server
Ajax
HTML 5
CSS3
JS
CAMP System
2009 - 2011
Sabena technics - R&D engineer


•Work closely with fleet engineers to prepare aircrafts maintenance packages (Airbus 320 family framework)
•Automate the creation of the aircract maintenance program (AMP)
• Develop specific solutions for Airbus 320 maintenance and airworthiness management.
• Implement a solution of decision making & trooble shooting in order to help the engineering team to deal with critical maintenance issue.
• Design and create a dedicated framework of management of interchangeability and mixability of an Airbus A320 family fleet computers.

Tech stack & tools
Amasis
AS 400
IPC , MPD , MS
VBA
MS Access
VAGBI
English
Full proficiency
French
Fluent
2006 - 2009
National Engineering School Of Monastir

IT - Embedded systems

2006 - 2009
Preparatory Institute Of Engineering Studies Of Monastir

Preparatory cycle - PC

SAP HYBRIS
SAP Certified Application Associate - SAP Commerce Cloud Business User
SAP HYBRIS
SAP Activate Project ManagerSAP Certified Associate
SCRUM ORG
Professional Scrum Product Owner™ I (PSPO I)
SCRUM ORG
Professional Scrum Master™ I (PSM I)